To make it easier for you to understand healthcare charges, public healthcare institutions* have adopted a consistent format in presenting the details of healthcare bills.
* These excludes bills printed by self-payment kiosks at the National University Polyclinics and National Healthcare Group Polyclinics.
Features to Note on the Bill
The bill shown below is for illustrative purpose only. Your actual bill may differ based on your medical treatment.
For bill enquiries, please contact the respective healthcare institution. The contact information can be found at the bottom right of your bill.
How To Access Your Medical Bills and Make Payments on Healthhub
Step 1: Under Health e-Services section, select Payments and login using your SingPass.
You will see a list of your medical bills and the corresponding amount to pay.
Step 2: Select which bill(s) you wish to make payment for. You can view the details of each medical bill by tapping on the Invoice number. If you wish to make payment for multiple bills, you may select them at one go and the Total Amount will reflect accordingly.
Select Pay to Payment.
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Step 3: On the payment page, enter your mobile number and email address to receive the payment acknowledgement and select your payment options: Visa, MasterCard, American Express (AMEX) or eNets Direct Debit.
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Step 4: Once payment has been made, a payment acknowledgement page with receipt ID will be shown to you. This acknowledgement will also be sent to the email address you have provided. If you did not receive an acknowledgement, you can follow up with your respective healthcare institution.
Please note: Successful payment will be reflected on your bank statement by the next working day.
The HealthHub portal houses many e-Services and information resources to meet your healthcare journey needs from appointment, visit actualisation, medication refill to making payment.
If you wish to make partial payments or have questions around the new bill payment format, you may refer to HealthHub Frequently Asked Questions for some assistance.
If you have any specific queries about your medical bill and other third-party payor plans, please reach out to the relevant healthcare institution.
If you face any trouble paying your medical bills, find out more about the financial assistance for your medical bills in Singapore.
Contributed By
- Ministry of Health