Tan Tock Seng Hospital explains how to request a medical report.
What is a Medical Information?
Medical Information are provided in the form a report or record.
A medical report refers to a patient's written consent for release of medical information allows the hospital to release medical information for a stated purpose in the form of a report. A medical record refers to duplicates or copies of existing medical documentation.
How to apply for Medical Information?
- Submit an application or a general enquiry online via our FormSG or scan the QR code below.
What is required when applying for Medical Information?
- For us to proceed with any application, the hospital needs the patient's authorisation before any medical information can be provided.
- For patients below 21 years of age, consent of the parent or legal guardian is required.
- For deceased or mentally incompetent patients, consent from the appointed representative of the estate is required. Where applicable, the Consent and Declaration for Release Of Medical Information for patient with Mentally Incapacitated or Deceased Patient (Form B) (PDF, 570 kb) must be filled up. A copy of the death certificate and other supporting documents (e.g. marriage certificate, birth certificate, letters of administration) are required as proof of the representative's relationship to the patient.
- Interested third parties can write in together with patient's consent, permitting the hospital to release medical information for a stated purpose.
- For foreign workers that have returned to their native country, employers can apply for these foreign workers' medical information by completing a Letter of Indemnity and also providing document proof of cancellation of work permit for the foreign worker.
Types of Medical Report and Fees
| PRODUCTS/ SERVICES AVAILABLE AT THE HEALTH INFORMATION SERVICES | PRICE |
|---|---|
| Completion of an insurance form by HIS staff Brief information containing diagnosis, name of procedure, ICD9 / ICD10 codes and visit dates. | S$44.80 |
| Ordinary Medical Report This is a factual report of the patient's medical condition. A doctor will write the medical report based on patient's medical information available. | S$101.80 |
| Psychiatric Ordinary Medical Report This is a factual report of the patient's medical condition. A doctor from Psychological Medicine will write the medical report based on patient's medical information available. | S$152.90 |
| Completion of a MOM Workmen's compensation objection form by a doctor This is for the purpose of re-determining work-related injuries and the degree and period of disability when patient objects to the results of the initial workmen's compensation report raised. The MOM objection report is done by two doctors who are consultants and above. We accept MOM objection reports of patients assessed by doctors of other hospitals for the initial report. | S$381.50 |
| Specialist Medical Report This report is prepared by the patient's specialist in response to requests that require a professional opinion with regards to the patient's prognosis and disabilities. It is based on an actual assessment of the patient and may involve a review at the Specialist Outpatient Clinic. | S$196.20 |
| Psychiatric Specialist Medical Report (Simple) This report is prepared by the patient's psychiatrist in response to requests that require a professional opinion with regards to the patient's prognosis and disabilities. It is based on an actual assessment of the patient and may involve a review at the Psychological Medicine Specialist Outpatient Clinic. | S$256.00 |
| Psychiatric Specialist Medical Report (Complex)* This report is prepared by the patient's psychiatrist in response to requests that require a professional opinion with regards to the patient's prognosis and disabilities. It is based on an actual assessment of the patient and may involve a review at the Psychological Medicine Specialist Outpatient Clinic and Medical Report for application of Court Appointed Deputy. | S$549.80 |
| LPA (Lasting Power of Attorney) Certificate* Issuance of LPA Certificate | S$229.20 |
| Second Opinion Reports This report is written for people who are not patients of TTSH but seek a professional opinion from our Specialists. Its format and scope is the same as the Specialist Medical report. It is based on the assessment of the patient and involves a review at the Specialist Outpatient Clinic. | S$356.60 |
| Duplicate Copy of Investigation Results Selective duplicate copies of investigation results such as blood test results, lab results, investigation reports (ECG, Electrophysiology, EMGS), X-ray and other radiological reports can be made available. | S$10.20 per type |
| Reprint of Medical Certificates Issued A duplicate copy of electronic medical certificate issued by the wards and clinics. | S$13.30 per copy |
Note:
Medical report fees are chargeable as per discipline and 9% GST is included in the medical report fees stated above. Additional charges incurred for investigations such as X-ray or lab procedures ordered for the completion of medical reports are to be borne by the patient separately.
*For the Psychiatric Specialist Medical Report (Complex) and the LPA (Lasting Power of Attorney) Certificates, the respective medical report fees do not include the consultation fees, if patient has to be assessed by a specialist first for the purpose of providing these reports. Consultation fees will be charged separately by the clinic on the day of the assessment.
It may take longer if:
• The patient has upcoming clinic appointments
• The patient has been hospitalised
• Multiple reports are required from several clinical departments
• The doctor is away
Specialist Medical Reports and Workmen Compensation cases require more processing time as a review at the Specialist Outpatient Clinic may be required after the patient has been discharged or given open date from clinic review.
When Will the Requested Medical Information Be Ready?
As a general guide, completion of medical reports is between four and six weeks.
To obtain medical reports, insurance forms, or copies of medical records, please submit your request via FormSG. All medical information will be released in digital format only and sent to the email address you provide in your application.
HIS Counter Operational Hours
Monday–Friday: 10am–3pm
HIS Hotline Operational Hours
Monday–Friday: 9am–5pm
Saturday, Sunday and public holidays: Closed
Ways to Contact HIS
Address : Health Information Services (MRO)
Tan Tock Seng Hospital
Level 2, Tan Tock Seng Medical Centre
11 Jalan Tan Tock Seng
Singapore 308433
Tel : 6357 8448
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