Prioritise your wellbeing in the world of healthcare

To ensure your safety, the Ministry of Health (MOH) takes a risk-based approach to regulate healthcare professionals and services, including hospitals, clinics, laboratories and nursing homes. The Health Sciences Authority (HSA), on the other hand, oversees the safety, quality and efficacy of health products such as medicines, medical devices and supplements.

This means that there are stricter regulations for products and services posing a higher risk of harm, while those considered generally safe are subject to fewer or no regulation.

Stay informed to stay safe

You can protect yourself by making informed decisions when buying or using health products and services.

Stay safe by avoiding deals that promise quick results or offerings which are too good to be true. These deals may involve poorly manufactured products or services provided by unqualified personnel. Your health matters so here are some tips to help you make a better decision.

What to do:

Article 1&2 Inline Image AVOID.png
Article 1&2 Inline Image BEWARE.png
Article 1&2 Inline Image CHECK.png
Article 1&2 Inline Image DISCUSS.png


How government agencies protect you

  • The Ministry of Health licenses healthcare services 
  • The Health Sciences Authority regulates health products 
  • The Health Professional Boards and Councils, such as the Allied Health Professions Council, the Singapore Dental Council, the Singapore Medical Council, the Optometrists & Opticians Board, the Singapore Nursing Board, the Singapore Pharmacy Council and traditional Chinese Medicine (TCM) Practitioners Board registers and regulates the conduct and practice of the respective healthcare professionals
  • The Consumers Association of Singapore (CASE) manages unfair and unethical trade practices
  • The Singapore Police Force takes action under the Penal Code for crimes like fraud, impersonation or theft

Regulated Health Products

The Health Sciences Authority regulates the following health products:

  • Complementary health products
  • Cosmetic products
  • Medical devices
  • Therapeutic products or medicines
  • Advanced therapy products
  • Active pharmaceutical Ingredients

These products are used by healthcare professionals, and some of these products can also be purchased from pharmacies and retail stores.

Regulated Healthcare Professions

Our healthcare professionals, such as doctors, dentists, pharmacists, nurses, optometrists, opticians, allied health professionals, and Traditional Chinese Medicine (TCM) practitioners are also regulated by their respective Professional Councils and Boards which: 

      a. Maintain registers accessible by the public to search for registered professionals 

      b. Govern and regulate the conduct and ethics of registered professionals 

For more information on registered healthcare professionals, please click on the links below:  

Licenced Healthcare Services 

MOH licenses healthcare services too, which includes hospitals, medical and dental clinics, telemedicine providers, clinical and X-ray laboratories, and nursing homes under the Healthcare Services Act (HCSA). You may search for licensed healthcare services here.

Healthcare-related Areas Outside of MOH Regulation 

If you face unfair retail practices like aggressive sales tactics or pre-payment issues, you can contact the Consumers Association of Singapore (CASE). 

For serious crimes like fraud, impersonation or theft, the Singapore Police Force (SPF) may act (under the Penal Code) to protect the public. 

For other enquiries, you can contact MOH using the following information.  

  • For general enquiries: 6325 9220 
  • For service-related matters: 1800 225 4122*

*Operating hours are from Mondays to Fridays (excluding public holidays), 8.30am - 6.00pm.