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Sleep Tracking
Frequently Asked Questions
(FAQs)
Have questions about the features or how to use the Healthy 365 app? Click here for frequently asked questions about the app.
About Wearables
Wearables that can track sleep on the Healthy 365 app
Sleep duration tracking on the app is supported only with the following wearables:
These trackers are free of charge
for eligible Singaporeans and Permanent Residents on while
stocks last basis.
Visit here to check your eligibility for
the tracker and find out how to make an appointment to
collect the new HPB fitness tracker.
You can use the following commercial trackers to track sleep on the Healthy 365 app:
- Fitbit, Garmin, HUAWEI and Polar devices that support sleep tracking
- Apple Watch (Series 3 or later)
- Samsung Watch (Galaxy Fit2 or later)
Follow the steps on the app to grant permission to access sleep data from your commercial tracker app.
Sleep Tracking
Read on for more tips to track and view your sleep records on the Healthy 365 app.
Tracking your sleep on the app
If your wearable has been paired with the Healthy 365 app and it supports sleep tracking, you can click on the ‘Sync now’ button (as shown below) on the dashboard to track your sleep:
For commercial tracker users, please sync your tracker with your commercial app first before launching the Healthy 365 app to sync.
The HPB fitness tracker can store up to 7 days of sleep data. Remember to sync your tracker to the app once every 7 days to avoid losing your sleep records.
For HPB fitness trackers
The trackers will automatically track sleep duration based on changes in body movement and heart rate. For more accuracy in tracking your sleep,
- Turn on the tracker and ensure it has sufficient battery. There is no need to activate the sleep tracking function.
- Make sure the sensor on the back of the tracker is clean, dry, and free from foreign objects.
- Wear the tracker at least 1 finger width away from the wrist bone. Tighten the band so it is snug but not too tight. This helps the sensor stay in contact with your skin.
- Wear the tracker for at least 30 minutes before sleep and after waking up. However, please do not swim or shower with it as it is not waterproof.
- When not wearing the tracker, place it with the screen facing down to avoid affecting the sensor on its back.
*Airtime charges apply for mobile calls to 1800 service lines.
For commercial trackers
Ensure your sleep session is reflected on your
commercial app before launching the Healthy 365 app to sync.
Please note that only sleep sessions recorded by your
tracker will be reflected on the Healthy 365 app. Sleep
sessions that are manually recorded on the commercial app
will not be captured by the Healthy 365 app.
Visit the links below for more information on tracking sleep
using your commercial tracker:
The HPB fitness trackers are
provided as a public service and are meant to provide
participants with information to encourage an active and
healthy lifestyle.
Third party testing has been carried out, and as with any
commercial devices, the trackers are intended to be a close
estimation of sleep metrics but may not be 100% accurate. Do
also note that HPB fitness trackers are not medical devices
and the data provided is not intended to be utilised and/or
relied on for medical purposes. For tips on how to track
sleep accurately using the HPB fitness tracker, please refer
to the section on Ensuring accuracy in tracking
sleep.
Viewing sleep records on the app
To view your sleep records, tap on the sleep icon to view your Sleep History. Sleep History includes previous sleep sessions synced.
1. Tap on the sleep icon to view your Sleep History
2. You may toggle between days or weeks to view your past sleep data
3. You can also tap on each bar to find out the breakdown of your day’s sleep
Daily sleep record is captured
between 12 noon to 11:59 am (following day). Do note that
your sleep records on the dashboard reset at 12 noon daily
and if you have synced your sleep records in the morning and
see that the sleep arc was filled, this arc will be reset at
noon.
If you have synced your wearable only after 12 noon, it will
not be reflected on the dashboard but will be available
under your Sleep History.
For example, if you wore your device to sleep on Sunday
night and synced your sleep the next morning at 10 am,
you would be able to see sleep synced on your Healthy
365 dashboard. However, if you synced or viewed your
Healthy 365 app after 12
noon, you will need to tap on the sleep icon to view
your Sleep History for the previous day.
To view your sleep for previous day, please tap on the
sleep icon to view your Sleep History, and
toggle to view by ‘Days’. You should see a
sleep bar for the previous day. You can also tap on the
bar to view further details of the day’s sleep.
Sleep records are viewable on the app for up to 3
months. Hence if you had participated in the Sleep
Challenge in 2021, your past sleep data will not be
carried over.
For HPB fitness trackers
Sleep duration will not be shown on the HPB fitness trackers. To view sleep duration, go to the Healthy 365 app and view “My Daily Progress”. To view your Sleep History, tap on the Sleep icon. Daily sleep record is captured between 12 noon to 11.59 am (following day).
For commercial trackers
To view your sleep duration, sync your tracker with your commercial app first before launching the Healthy 365 app to sync. Thereafter, you can view your sleep duration on both the commercial app and the Healthy 365 app.
Visit the links below for more information on tracking sleep using your commercial tracker:
