Download the
Healthy 365
app today!
Here's a list of resources to help you get started. You may find your answers in our HPB fitness tracker frequently asked questions or follow our easy step-by-step guides for a smoother experience.
Frequently Asked Questions (FAQs)
Step-by-Step Guides
- How to collect your HPB fitness tracker
- How to exchange your HPB fitness tracker
- How to pair and sync your HPB fitness tracker
- How to pair and sync to other fitness tracking sources
- How to monitor or track your heart rate using your HPB fitness tracker
- How to measure your blood oxygen levels (SpO2) using your HPB fitness tracker
Need help troubleshooting issues between the Healthy 365 app and your tracking device?
You are eligible for a 1-for-1 HPB fitness tracker exchange if you have a faulty HPB fitness tracker and it is within the 1-year warranty period*.
To check the warranty period of your HPB fitness tracker, launch your Healthy 365 app and go to “Profile” > “My Fitness Tracker”.
Make an appointment via Healthy 365 app to do a 1-for-1 exchange at the following HPB appointed centres:
Ang Mo Kio Central Post Office
Blk 727 Ang Mo Kio Ave 6 #01-4246, Singapore 560727
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bedok Central Post Office
Blk 218 Bedok North St.1 #01-49, Singapore 460218
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bukit Batok Central Post Office
1 Bukit Batok Central Link #05-09 West Mall, Singapore 658713
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Harbourfront Centre Post Office
1 Maritime Square #03-22 HarbourFront Centre, Singapore 099253
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Hougang Central Post Office
90 Hougang Avenue 10 #04-15A Hougang Mall, Singapore 538766
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
*All HPB fitness trackers have a warranty period of 1 year from the collection date and 1-to-1 exchange of faulty HPB fitness trackers will be subject to assessment. Warranties for HPB fitness trackers are only guaranteed against manufacturer’s defects and do not cover straps, wear and tear, excessive abuse or misuse and damage arising from failure to follow instructions relating to product use. Decreased battery life due to constant over charging, scratches, breakage, and screen cracks shall not be covered. Please refer to the user guide provided in the HPB fitness tracker box for the full information.
HOW YOU CAN EXCHANGE YOUR HPB TRACKER
When attending the appointment to exchange your HPB fitness tracker, do ensure that you bring along:
-
Your mobile device with the Healthy 365 app installed (you will need to present your Healthy 365 QR code)
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
HOW OTHERS CAN EXCHANGE YOUR HPB TRACKERS ON YOUR BEHALF
If you are appointing someone (i.e. a proxy) to exchange your faulty HPB fitness tracker on your behalf, do ensure that the proxy brings along:
-
Your Healthy 365 QR code which was shared to them
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
-
Their mobile device with the Healthy 365 app installed (the proxy will need to present their Healthy 365 QR code)
Check out our guide on how to exchange your HPB fitness tracker for more information.
NOTE: The exchange of HPB fitness tracker at HPB appointed centres are strictly by appointment only, and subject to assessment of your faulty HPB fitness tracker.
Here's a list of resources to help you get started. You may find your answers in our HPB fitness tracker frequently asked questions or follow our easy step-by-step guides for a smoother experience.
Frequently Asked Questions (FAQs)
Step-by-Step Guides
Need help troubleshooting issues between the Healthy 365 app and your tracking device?
You are eligible for a 1-for-1 HPB fitness tracker exchange if you have a faulty HPB fitness tracker and it is within the 1-year warranty period*.
To check the warranty period of your HPB fitness tracker, launch your Healthy 365 app and go to “Profile” > “My Fitness Tracker”.
Make an appointment via Healthy 365 app to do a 1-for-1 exchange at the following HPB appointed centres:
Ang Mo Kio Central Post Office
Blk 727 Ang Mo Kio Ave 6 #01-4246, Singapore 560727
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bedok Central Post Office
Blk 218 Bedok North St.1 #01-49, Singapore 460218
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bukit Batok Central Post Office
1 Bukit Batok Central Link #05-09 West Mall, Singapore 658713
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Harbourfront Centre Post Office
1 Maritime Square #03-22 HarbourFront Centre, Singapore 099253
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Hougang Central Post Office
90 Hougang Avenue 10 #04-15A Hougang Mall, Singapore 538766
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
*All HPB fitness trackers have a warranty period of 1 year from the collection date and 1-to-1 exchange of faulty HPB fitness trackers will be subject to assessment. Warranties for HPB fitness trackers are only guaranteed against manufacturer’s defects and do not cover straps, wear and tear, excessive abuse or misuse and damage arising from failure to follow instructions relating to product use. Decreased battery life due to constant over charging, scratches, breakage, and screen cracks shall not be covered. Please refer to the user guide provided in the HPB fitness tracker box for the full information.
HOW YOU CAN EXCHANGE YOUR HPB TRACKER
When attending the appointment to exchange your HPB fitness tracker, do ensure that you bring along:
-
Your mobile device with the Healthy 365 app installed (you will need to present your Healthy 365 QR code)
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
HOW OTHERS CAN EXCHANGE YOUR HPB TRACKERS ON YOUR BEHALF
If you are appointing someone (i.e. a proxy) to exchange your faulty HPB fitness tracker on your behalf, do ensure that the proxy brings along:
-
Your Healthy 365 QR code which was shared to them
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
-
Their mobile device with the Healthy 365 app installed (the proxy will need to present their Healthy 365 QR code)
Check out our guide on how to exchange your HPB fitness tracker for more information.
NOTE: The exchange of HPB fitness tracker at HPB appointed centres are strictly by appointment only, and subject to assessment of your faulty HPB fitness tracker.
Here's a list of resources to help you get started. You may find your answers in our HPB fitness tracker frequently asked questions or follow our easy step-by-step guides for a smoother experience.
Frequently Asked Questions (FAQs)
Step-by-Step Guides
- Cara mengambil penjejak kecergasan HPB anda
- Cara menukar penjejak kecergasan HPB anda
- Cara menggandingkan dan menyegerakkan penjejak kecergasan HPB anda
- Bagaimana untuk sepadan dan segerak dengan sumber penjejak kecergasan lain
- Cara menjejak kadar denyut jantung anda pada penjejak kecergasan HPB
- Cara mengukur paras oksigen darah anda (SpO₂)
Need help troubleshooting issues between the Healthy 365 app and your tracking device?
You are eligible for a 1-for-1 HPB fitness tracker exchange if you have a faulty HPB fitness tracker and it is within the 1-year warranty period*.
To check the warranty period of your HPB fitness tracker, launch your Healthy 365 app and go to “Profile” > “My Fitness Tracker”.
Make an appointment via Healthy 365 app to do a 1-for-1 exchange at the following HPB appointed centres:
Ang Mo Kio Central Post Office
Blk 727 Ang Mo Kio Ave 6 #01-4246, Singapore 560727
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bedok Central Post Office
Blk 218 Bedok North St.1 #01-49, Singapore 460218
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bukit Batok Central Post Office
1 Bukit Batok Central Link #05-09 West Mall, Singapore 658713
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Harbourfront Centre Post Office
1 Maritime Square #03-22 HarbourFront Centre, Singapore 099253
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Hougang Central Post Office
90 Hougang Avenue 10 #04-15A Hougang Mall, Singapore 538766
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
*All HPB fitness trackers have a warranty period of 1 year from the collection date and 1-to-1 exchange of faulty HPB fitness trackers will be subject to assessment. Warranties for HPB fitness trackers are only guaranteed against manufacturer’s defects and do not cover straps, wear and tear, excessive abuse or misuse and damage arising from failure to follow instructions relating to product use. Decreased battery life due to constant over charging, scratches, breakage, and screen cracks shall not be covered. Please refer to the user guide provided in the HPB fitness tracker box for the full information.
HOW YOU CAN EXCHANGE YOUR HPB TRACKER
When attending the appointment to exchange your HPB fitness tracker, do ensure that you bring along:
-
Your mobile device with the Healthy 365 app installed (you will need to present your Healthy 365 QR code)
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
HOW OTHERS CAN EXCHANGE YOUR HPB TRACKERS ON YOUR BEHALF
If you are appointing someone (i.e. a proxy) to exchange your faulty HPB fitness tracker on your behalf, do ensure that the proxy brings along:
-
Your Healthy 365 QR code which was shared to them
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
-
Their mobile device with the Healthy 365 app installed (the proxy will need to present their Healthy 365 QR code)
Check out our guide on how to exchange your HPB fitness tracker for more information.
NOTE: The exchange of HPB fitness tracker at HPB appointed centres are strictly by appointment only, and subject to assessment of your faulty HPB fitness tracker.
Here's a list of resources to help you get started. You may find your answers in our HPB fitness tracker frequently asked questions or follow our easy step-by-step guides for a smoother experience.
Frequently Asked Questions (FAQs)
Step-by-Step Guides
- உங்கள் சுகாதார HPB உடற்பயிற்சி கண்காணிப்புச் சாதனம் எப்படி பெற்றுக்கொள்வது
- உங்கள் HPB உடற்பயிற்சி கண்காணிப்புச் சாதனம்எப்படி பரிமாற்றம் செய்வது
- உங்கள் HPB உடற்பயிற்சி கண்காணிப்புச் சாதனம் எவ்வாறு இணைப்பது மற்றும் ஒத்திசைப்பது
- மற்ற உடலுறுதி கண்காணிப்பு மூலங்களோடு எவ்வாறு சேர்ப்பது மற்றும் ஓத்திசைப்பது
- HPB உடற்பயிற்சி கண்காணிப்புச் சாதனம் உங்கள் இதயத் துடிப்பைக் கண்காணிப்பது எப்படி
- உங்கள் இரத்தத்தில் உள்ள பிராணவாயு அளவை (SpO2) எவ்வாறு அளவிடுவது
Need help troubleshooting issues between the Healthy 365 app and your tracking device?
You are eligible for a 1-for-1 HPB fitness tracker exchange if you have a faulty HPB fitness tracker and it is within the 1-year warranty period*.
To check the warranty period of your HPB fitness tracker, launch your Healthy 365 app and go to “Profile” > “My Fitness Tracker”.
Make an appointment via Healthy 365 app to do a 1-for-1 exchange at the following HPB appointed centres:
Ang Mo Kio Central Post Office
Blk 727 Ang Mo Kio Ave 6 #01-4246, Singapore 560727
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bedok Central Post Office
Blk 218 Bedok North St.1 #01-49, Singapore 460218
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Bukit Batok Central Post Office
1 Bukit Batok Central Link #05-09 West Mall, Singapore 658713
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Harbourfront Centre Post Office
1 Maritime Square #03-22 HarbourFront Centre, Singapore 099253
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
Hougang Central Post Office
90 Hougang Avenue 10 #04-15A Hougang Mall, Singapore 538766
Monday - Friday: 10:30 - 19:00, Saturday: 10:30 - 14:00, Sunday/Holiday: Closed
*All HPB fitness trackers have a warranty period of 1 year from the collection date and 1-to-1 exchange of faulty HPB fitness trackers will be subject to assessment. Warranties for HPB fitness trackers are only guaranteed against manufacturer’s defects and do not cover straps, wear and tear, excessive abuse or misuse and damage arising from failure to follow instructions relating to product use. Decreased battery life due to constant over charging, scratches, breakage, and screen cracks shall not be covered. Please refer to the user guide provided in the HPB fitness tracker box for the full information.
HOW YOU CAN EXCHANGE YOUR HPB TRACKER
When attending the appointment to exchange your HPB fitness tracker, do ensure that you bring along:
-
Your mobile device with the Healthy 365 app installed (you will need to present your Healthy 365 QR code)
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
HOW OTHERS CAN EXCHANGE YOUR HPB TRACKERS ON YOUR BEHALF
If you are appointing someone (i.e. a proxy) to exchange your faulty HPB fitness tracker on your behalf, do ensure that the proxy brings along:
-
Your Healthy 365 QR code which was shared to them
-
Your appointment confirmation SMS or email for verification
-
Your faulty HPB fitness tracker
-
Their mobile device with the Healthy 365 app installed (the proxy will need to present their Healthy 365 QR code)
Check out our guide on how to exchange your HPB fitness tracker for more information.
NOTE: The exchange of HPB fitness tracker at HPB appointed centres are strictly by appointment only, and subject to assessment of your faulty HPB fitness tracker.
