How long will my entries in Children's Health be kept?
Your entries will be kept permanently in HealthHub.
When or how often do I need to update the milestones in the mobile app?
You are free to visit HealthHub as often as you wish. We encourage you to subscribe to the HealthHub app push notification services to be kept updated on this. You will also be notified to update based on relevant milestone according to his/her age.
When or how often do I need to enter the growth information like height and weight in the mobile app?
As a child’s growth pattern varies quite a lot over the various age-groups, there does not seem to be standardised recommendations for frequency for measurements. Generally, the recommendations seem to be that the growth should be measured as part of the scheduled well-baby and well-child health visits. Please consult your doctors/nurses.
As for school-age children, the recommendation is to measure 6-monthly or yearly.
Will the system remind me on when and what to do? How often will I be reminded?
Yes, the system will alert you about relevant milestones for your child based on his/her age, as well as growth related information and also recommended health information articles via push notification on your mobile device. We encourage you to subscribe to the HealthHub push notification services to be kept updated on this.
How do I enter or view my child’s birth information, developmental milestones and growth chart in the mobile app?
You have to download the HealthHub mobile app and add a child in ‘Dependents (Children)’. Click add a child, enter his/her birth certificate/NRIC and click verify. You can give your child an alias or name and upload a picture as their avatar.
I cannot enter my child’s birth information, developmental milestones and growth chart on HealthHub Web Portal. Why?
The HealthHub Web Portal is for viewing of information only. You have to download the HealthHub mobile app to enter the information.
When I enter my child’s growth information, the system shows that the measurement is out of range. What does it mean?
It means you may have entered a value that is not within the valid range for that measurement item (e.g. head circumference, height, weight). Please check the value and re-enter again.
Can I view the immunisation/vaccination records and developmental assessment entered by the doctors/nurses for my child?
Immunisation/Vaccination records submitted by doctors/nurses to HPB National Immunisation Registry can be viewed here. Developmental assessment data is not available at the moment.