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Authorised Service Providers

See our listing of Authorised Service Providers to buy or exchange your faulty HPB fitness tracker.

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Authorised Service Providers

Check out where to buy or exchange your faulty fitness tracker^ at the Authorised Service Providers’ outlets listed below. Exchange for a different fitness tracker^ model is strictly not allowed.

All Authorised Service Providers only offer retail and exchange services. Should you require troubleshooting services, please visit the National Steps Challenge™ Customer Care Centres.

^All HPB issued fitness trackers will have a warranty period of 1 year from collection date. 1-year warranty for the HPB fitness tracker is only guaranteed against manufacturer's defects. 1-to-1 exchange of faulty HPB fitness trackers will be subject to assessment by the staff at the Authorised Service Providers. The warranty does not cover straps, wear and tear, excessive abuse or misuse and damage arising from failure to follow instructions relating to product use. Decreased battery life due to constant over charging, scratches, breakage and screen cracks shall not be covered. Please refer to warranty booklet for full information.

Tracker ModelAuthorised Service Provider's Outlets
Axtro Fit 2


AXTRO Sports

Exchange and sale of faulty fitness trackers, and accessories are available at the outlets listed below.

LocationOperating Hours
AXTRO Sports
Peninsula Shopping Centre
3 Coleman Street, #02-22
Singapore 179804
Tel: 6323 9268 (EXT: 203)
Mon - Fri: 10.00am - 7.00pm


Online Store
www.axtrosports.com

Tempo 3C


Oui Click Singapore

Exchange and sale of faulty fitness trackers, as well as accessories are available at the outlets listed below.

Locations
Operating Hours
Oui Click Singapore
Funan Mall
107 North Bridge Rd, #03-12
Singapore 179105
Tel: 69889989
Daily
11:00am - 9:00pm

Note
First day of operation on 1 Mar 2021
Online Store
www.actxa.com/sg/tempo3C/

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Authorised Service Providers