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Keep those you care for, right within reach

Introducing the new caregiver service on HealthHub. Grant your caregiver – a family member, next-of-kin or friend – secure and convenient access to your health records and help them better manage your health with you.

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Keep those you care for, right within reach

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Introducing the new caregiver service on HealthHub. Grant your caregiver – a family member, next-of-kin or friend – secure and convenient access to your health records and help them better manage your health with you.

  • Access
  • health records​
  • Check​
  • test results
  • View
  • appointments
 

The Family and Friend’s Health feature enables care receivers (patients) to authorise designated caregivers to view their health and medical records stored in public health systems. These records are for reference only, and may not be the latest or the most comprehensive. If you have medical concerns, please seek professional medical advice from your physicians and/or healthcare providers. This service is only available to Singapore Citizens and Permanent Residents aged at least 21 years old.

How do I grant access to share my health records?
  • Step 1
  • Go to myHealth, scroll down and click on "Grant Access to Your Health Records".
  • Step 2
  • Log in via SingPass.
  • Step 3
  • Enter details of your caregiver (NRIC, email address and contact number).
  • Step 4
  • Choose which medical records you wish to share, then click on Finish to save.

You will receive a mail notification to confirm that access has been granted to your selected health records. Please notify your nominated caregiver that he/she will now be able to add you to his/her list of Family Friends' in HealthHub.

You control what
you want to share

Decide which of the health records to share with your loved ones. They will only be able to access health records you have selected, ensuring that your details are safe and secure. You may edit their access at any time.

Keep them updated of your health records conveniently.

Here's what you can share:

 
Vitals
 
 
Lab Test Results
 
 
Screening Results
 
 
Discharge Information
 
 
Medical appointments*
 

*Only from selected public hospitals, polyclinics and other healthcare institutions.

Grant access on myHealth today and experience a new way to keep those you care for right within reach.

How to view health records of family friends after you have been granted access

Prior consent is required from your loved one before you may access their selected health records. Do confirm if you have been added as their designated caregiver before accessing their health records.

  • Step 1
  • Go to myHealth, scroll down and click on Family and Friends' Health.
  • Step 2
  • Log in via SingPass.
  • Step 3
  • Click on "+Family/Friend" in the Family Friends' health section.
  • Step 4
  • Enter their details (NRIC and email address) to complete process.

Do note that you will only be able to view health records that they have given you permission to access.

Access HealthHub now to better manage the health of your loved ones.

Go to myHealth

Frequently Asked Questions
For those sharing health records
  • Who are eligible for this service?
  • This service is available to all Singaporeans or Permanent Residents aged 21 years old and older.
  • Where does HealthHub draw its health records from?
  • HealthHub draws health records from the medical records system of various public healthcare institutions, such as polyclinics and restructured hospitals. As we work towards a comprehensive one-stop platform for the healthcare needs of all Singaporeans, we will also release relevant and meaningful information to the public as it becomes available.
  • I have changed my mind / made a mistake in granting access to my caregiver. How do I revoke access?
  • Consent granted can be revoked at any time. Simply:

    • Login to HealthHub.
    • Access MyHealth with your SingPass account and click on "My Caregivers".
    • Select the individual from the list of caregivers and click on "Edit".
    • Proceed to click on "Revoke".
    • Upon successful completion of this action, the selected individual will not be able to view your personal health and medical records any longer.
  • Do I need a lawyer to grant consent to my caregiver?
  • You do not need a lawyer to grant consent for your caregiver to have viewing access of your personal health and medical records on HealthHub. This is because your caregiver can only view the records you have elected to share. It is not to be treated as consent for him or her to make any decisions nor act on your behalf at any time nor in any area such as personal welfare, property etc.
For those accessing health records
  • Who are eligible for this service?
  • This service is available to all Singaporeans or Permanent Residents aged 21 years old and older.
  • Do I have to pay to view my care receiver’s personal health and medical records on HealthHub?
  • You do not have to pay for this service.
  • Can I decline to view other’s health and medical records?
  • Yes, you can choose not to view. As long as you do not add the individual to your Family Friend's Health section, you will not be able to view or receive any notifications for that individual.
  • What rights do I have after my care receiver has granted consent to me?
  • The consent granted to you on HealthHub simply means that your care receiver has granted you consent to access and view his/her personal health and medical records on HealthHub.
For more information, please access FAQs and click on "CareGiver Access FAQ" here.
 

 

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Grant access to your family member, next-of-kin or friend – secure and convenient access to your health records now.

Go to myHealth

Still unclear? For more questions about the Family & Friends section of the HealthHub, simply call the HealthHub contact centre at 1800 225 4482.

Or, email us at hpb_healthhub@hpb.gov.sg.

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Keep those you care for, right within reach
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